Crisis Management

The Talbot Crisis Management team underwrites a range of specialist insurance products including:

  • Product contamination
  • Recall liability for component parts
  • First party recall for consumer goods
  • Kidnap and ransom

The safety and quality of a product is at the forefront of a brand and irreparable damage can be done when something goes wrong with that product. Talbot can limit the damage arising from a product recall, whether from a contaminated, maliciously tampered product in the food industry or a defective product used in the auto industry that can cause harm.

Why Talbot

At Talbot we help to protect balance sheet and customer contracts. Our cover can include pre-recall expenses, recall costs, business interruption, rehabilitation, third party recall, extortion monies, government recall, adverse publicity, customer loss of profits and expert crisis consultant & advisor costs. 

Our Crisis Response Consultants, Security Exchange Ltd and RQA Group, are ready to offer preventative advice and assistance to our clients across all classes and provide 24/7 response in the event of an incident.

Why Talbot How Talbot adds value What this means for customers
Customer first philosophy with a claims focus
  • Service levels are paramount to Talbot’s business model. 
  • Dedicated claims team, experienced in dealing with complex and high-profile cases.
  • High quality service with quick turnaround times and regular updates on progress. 
  • Claims are managed by highly experienced professionals, efficiently and with a high degree of care and sensitivity.
  • Talbot’s experienced team provides greater insight, highly competitive pricing and covers, with a recognised strong track record. 
  • Strong customer relationships with a high level of credibility.
  • Access to some of the best crisis management analysis and crisis consultant intelligence in the market, with the ability to remain ‘informed and current’ on the latest risks – real and potential.
Global reach and experience 
  • Experienced worldwide in the multitude of risks facing businesses locally. 
  • Close collaborative relationships with global Talbot and AIG colleagues.
  • Talbot offers a local perspective together with a wider world view. 
  • Local experts have authority to underwrite locally.
  • Willing to discuss and develop bespoke cover if required.
  • Offering some of the most advanced, constantly evolving suite of crisis management products on the market. 



Related Products

Contacts by region

Tracey Hunt

Head of Specialty

M: +44 7936 045 825

Christopher McCoy

Class Underwriter - Crisis Management

T+44 20 7327 8114 | M+44 7833 900192

Benjamin Mills

Class Underwriter - Crisis Management

T +44 20 7550 3759 | M +44 7508 208443

Ellie Lamb

Assistant Underwriter – Crisis Management

T+44 (0)7514 732998


Daniel Akerman

Head of Crisis Management

T+1 212 440 227

Joe Stottler

AVP, Senior Underwriter - Crisis Management

T+1 212 487 5251

Michael Henley

Underwriter - Crisis Management

T+1 212 785 6070 | M+1 718 772 4965

Margaret Smith

Underwriter - Crisis Management

T+1 617 261 2847