Crisis Management

The Talbot Crisis Management team underwrites a range of specialist insurance products including:

  • Product contamination
  • Product Recall for component parts
  • Product recall for consumer goods

The safety and quality of a product is at the forefront of a brand and irreparable damage can be done when something goes wrong with that product. Talbot can limit the damage arising from a product recall, whether from a contaminated, maliciously tampered product in the food industry or a defective product used in the automotive or aviation industry that can cause harm.

Why Talbot

At Talbot we help to protect balance sheet and customer contracts. Our cover can include pre-recall expenses, recall costs, business interruption, rehabilitation, third party recall, extortion monies, government recall, adverse publicity, customer loss of profits and expert crisis consultant & advisor costs. 

Our Crisis Response Consultants, Security Exchange Ltd and RQA Group, are ready to offer preventative advice and assistance to our clients across all classes and provide 24/7 response in the event of an incident.

Why Talbot How Talbot adds value What this means for customers
Customer first philosophy with a claims focus
  • Service levels are paramount to Talbot’s business model. 
  • Dedicated claims team, experienced in dealing with complex and high-profile cases.
  • High quality service with quick turnaround times and regular updates on progress. 
  • Claims are managed by highly experienced professionals, efficiently and with a high degree of care and sensitivity.
  • Talbot’s experienced team provides greater insight, highly competitive pricing and covers, with a recognised strong track record. 
  • Strong customer relationships with a high level of credibility.
  • Access to some of the best crisis management analysis and crisis consultant intelligence in the market, with the ability to remain ‘informed and current’ on the latest risks – real and potential.
Global reach and experience 
  • Experienced worldwide in the multitude of risks facing businesses locally. 
  • Close collaborative relationships with global Talbot and AIG colleagues.
  • Talbot offers a local perspective together with a wider world view. 
  • Local experts have authority to underwrite locally.
  • Willing to discuss and develop bespoke cover if required.
  • Offering some of the most advanced, constantly evolving suite of crisis management products on the market. 



Related Products

Contacts by region

Tracey Hunt

Head of Specialty

M: +44 7936 045 825

Christopher McCoy

Class Underwriter - Crisis Management

T+44 20 7327 8114 | M+44 7833 900192

Benjamin Mills

Class Underwriter - Crisis Management

T +44 20 7550 3759 | M +44 7508 208443

Ellie Lamb

Assistant Underwriter – Crisis Management

T+44 (0)7514 732998


Daniel Akerman

Head of Crisis Management

M+1 813 367 7015

Joe Stottler

Head of Crisis Management, North America

M+1 516 265 8383

Jessica Stoneback

Global Senior Underwriter - Crisis Management

M+1 224 321 3313

Michael Data

Class Underwriter - Crisis Management

M+1 312 401 6674

Michael Henley

Underwriter - Crisis Management

M+1 718 772 4965

Margaret Smith

Underwriter - Crisis Management

M+1 857 276 7442